Skip to main content

Ola Vs Uber - The Ultimate Debate

For sometime, there has been this continuous debate over which taxi operator - Ola or Uber is better. So, I took it upon myself to distinguish between the two, analyse the pros and cons of both the apps, their drivers and customer satisfaction and here is my report:



Ola Cabs
OlaCabs:
  1. Ola Mini (Rs. 80 for 4 kms and thereafter Rs. 10/km)
  2. Ola Sedan (Rs. 100 for 4 kms and thereafter Rs. 13/ km)
  3. Ola Auto (Meter Rate + Rs10 convenience charge)
  •  Ola Mini offers its customers a small car with a small boot space at a relatively lower price. This car is ideal for 1 - 3 passengers but can hold 4 passengers (excluding the driver).
  • The Ola sedan can more or less comfortably hold 1 - 4 passengers (excluding the driver) at a slightly higher price.
  • The Ola Auto allows customers to book an auto which can hold upto 3 people. The advantages of an Ola Auto is that it allows customers to travel whatever distances that they want without bargaining with the Auto Driver. I, have used this feature a m times and at certain instances, the drivers have been mean and refused to come even after accepting the ride. But, they have never demanded excess fare, a sight common in India.
The App:
The Ola app is quite user friendly.The app allows users to book taxis with ease. Like mentioned above, it is quite user friendly. This allows old aged people who are trying hard to adapt to modern technology to easily book a cab for themselves. The app also has a detailed section which allows the users to know the taxi fares. Users can also share their location with another while in the taxi. This not only maintains the security of an individual, but it also lets the other person know when their friend is reaching a particular place. 


Uber:
  1.  uberGO (Base fare Rs. 30 + Rs.1/ min + Rs. 7/km. Min fare: Rs. 50, Cancellation Fare: Rs.50)
  2.  uberX (Base fare Rs. 40 + Rs.1/ min + Rs. 8/km. Min fare: Rs. 75, Cancellation Fare: Rs. 75)
  3. uberBLACK and uberSUV (Base fare Rs. 100 + Rs.2/ min + Rs. 17/km. Min fare: Rs. 150, Cancellation Fare: Rs. 150)
  •  uberGo, is the equivalent to Ola Mini.
  • uberX is the equivalent to the Ola Sedan
  • uberBLACK and uberSUV are big cars, which can seat 7 people or even larger. They are considerably more expensive. Only if a group of people want to travel together in one car and are not willing to travel in two separate cars this type of car is useful. This is because, it is cheaper to book two uberXs than one uberBLACK or uberSUV.
The App:
The app is again very user friendly. The difference between the two apps are negligible. 

Certain Similarities:
Considering that both these companies are mobile based taxi aggregators, they are bound to be major similarities. One similarity in both apps, that I personally think is very useful, is the 'Share Ride' option that allows its users to share a ride with their colleagues, friends etc. This will then result in the riders to share the cost of the ride in a hassle free manner.

Conclusion:
  • Both the apps are very well programmed. 
  • The drivers are more or less courteous.
  • The fares are not too high and are affordable.
  • Ola has an added option of hiring Autos which Uber doesn't have. 
  • Ola's rates remain more or less constant and the surcharge during peak time traffic isn't high. 
  • Uber's rate at face value appear cheaper than Ola, but surcharge rates are applied almost throughout the day. This makes the ride more expensive. 
  • Uber allows you to avail their services only after confirming your identity by using your credit card. 
  • Uber's SUV & BLACK option isn't really helpful as mentioned previously.
 As you might have guessed, the answer to my original question is:
Ola is a better taxi aggregator than Uber due to the reasons mentioned above.
In terms of star rating, I will rate Ola 4.5/5 and Uber 3.5/5
-------

Ola, nor Uber have paid me to write a review that benefits one of the companies. This review is based on personal views of the author and doesn't mean to offend any company. The review was written and judged in Bangalore, India and the quality of drivers/ service may differ in different parts of India. Any part of this review cannot be copied and published without the consent of the author.  
-
Reviews With Rao. All Rights Reserved

Comments

Popular posts from this blog

Visiting the Kasturinagar (KA-03) RTO - a tumultuous but manageable experience to get a Learner's/ Driver's License without an agent/ driving school

Ask anyone, and I can guarantee that they will have a story (and in most cases, many stories) about their trip, or rather, numerous trips to the RTO for something as simple as getting a Learner's License (LL) or a Driver's License (DL). In this blog, I hope to make your life a tad bit easier by guiding you through the entire process, which may seem easy at first but is full of (overcome able) challenges if you know what you are doing. I turned 18 in January this year, and besides cutting a cake, I worked on my LL application online. I challenged myself to complete the entire LL to DL process by myself and without the help of an agent or a driving school, unlike what the majority do. The lengthy application process and multiple visits to the RTO, impressed upon me why most people decided to pay a little extra to get an agent to do it for them. Still, I was determined not to pay a single rupee more than the official cost. I succeeded.  Do note that this answer is concerning the K

Kicking off a 'political career' in an idea-based, grassroots level political party

Despite having been following politics for the longest time, and now studying it full time, I never joined a political party. When people used to ask me "who do you support?", my answer was standard, "no one". Luckily for me, ever since turning 18 and being eligible to vote, there hasn't been an election in which I'd be forced to cast my vote and tell people that I have made a definitive choice about a particular political party. At a time when politics has become ever so polarising and dirty, I couldn't be happier to associate myself with the BNP. It was in February 2020 that I was introduced to the Bengaluru NavaNiramana Party. I found their vision, leadership and ideas incredibly refreshing. Though I was aware of their launch/ kickoff meeting that took place in Freedom Park in early 2020, due to a friend's TEDx talk taking place simultaneously, I could not attend. Then, between Board Exams and the lockdown that took us all by surprise, I forgot ab

A few questions we must ask ourselves about the situation surrounding the Babri Masjid/ Ram Mandir controversy

August 5, 2020, was a historic day in India for two reasons. First, it was a year since the special status of J&K was revoked, and the state was converted into Union Territories; it resulted in it being directly controlled by the Central Government in Delhi and no longer controlled by an elected government under the federal setup. It was simultaneously followed with a year-long (and still ongoing) internet and communications blockade. Second, it was a day celebrated by right-wing Hindu nationalists because of the  ground-bre aking ceremony (Bhoomi Pooja/ Puja) that was held to begin construction of a temple for Lord Ram; a temple being built on a land where a mosque that was demolished by close allies of the BJP in 1992 lay. Reaching this point was not easy. It was a struggle that lasted for decades, multiple cases in court, contributions from the Archaeological Survey of India, claims of Muslims invaders building a mosque over a temple etc. The court finally ruled in favour a temp

Unsettling Signs of Fascism - India

Let me begin by removing some misconceptions that you may have based on the title. I am not calling India a Fascist State. The ruling power is not a fascist party. The article has been largely written without any prejudice or bias (debate me if I am wrong) and includes only facts which have been backed by relevant sources. Lastly, the views are personal and have not been written with anti- ruling party/ pro-opposition party viewpoints but have been written as a private individual observing from a distance. If the article seems too long or you do not have the time, read the paragraph 'What is fascism?' as well as the last paragraph 'TL;DR' and refer back to an individual case study if you find it important or need a detailed argument. What is fascism? Fascism is a rightist-totalitarian ideology that was conceptualised by Benito Mussolini in Italy and also widely copied and renamed as Nazism by Hitler in Germany. Fascism can be broadly characterised by the presenc

The Difficulty of Equal Justice: a talk at the Bangalore International Centre

It was a delight to attend a very informative talk on the legal aid and the criminal justice system at the Bangalore International Centre , last Thursday. The panellists were eminent leaders in the domain, both nationally and locally in Bangalore; Justice (Retd.) Madan B Lokur , Prof. Vijay Raghavan, Aarti Mundkur, Dr. Anup Surendranath and Monica Sakhrani. Scroll down to the Too Long; Didn't Read (TL;DR) section if you're short on time, to get a gist of the article. It includes my personal opinions too, so don't  give it a skip even if you read the entire article! The talk began with Justice Lokur explaining his concerns with the access and quality of legal aid provided to under-trials. He said that often, prisoners do not even know the status of their case because of the weak communication between legal aid lawyers and the under-trial. A report highlighting such problems that was submitted to the SC by Dr. Anup and his team has not been addressed and the debate

Vélib Bikes | A firsthand experience of Paris' Bike Sharing Scheme

Micro-mobility has always fascinated me. Back in April 2019, I test rode various Yulus which left me amazed by the concept and the ease with which I could get across town (relatively) carbon-free and cost effectively. When I was in Stockholm on an exchange trip in late 2019, I couldn't help myself but try out Bird and Lime scooters despite it costing quite a bomb. Though I can't quite remember the exact amount I paid but I remember it being upwards of 50 kronas/5 euros/400 Indian Rupees for a short 10-15 minute ride; something that was very expensive considering that I had a public transport card that allowed me to take unlimited trips across the city and to most of suburbs an hour or two away. A Vélib stand a stone's throw away from the Eiffel Tower While Bangalore has cheap modes of transport to get around the city, be it the buses, auto-rickshaws, cabs the metro or even Yulus and Bounces, one cannot say the same about cities in Europe. A single use ticket in Stockholm co

The Death Penalty in the 21st Century

In the wee hours of today morning, the Nirbhaya rape convicts were hanged in Tihar Jail. The news took me back to 2012 when I was around ten years old and could barely understand the concept of rape. I remember sharing the public sentiment of "Hang the convicts, set an example!". Months and months passed. Years passed. Eight years later, as the convicts were hanged, the public went into a frenzy, #NirbhayaVerdict trended on Twitter, my friends and family celebrated the hanging of the scoundrels by posting screenshots of the news on Instagram and Facebook. At the same time, I couldn't help but revisit my Sociology Term Project for my ISC 2020 Boards, make a few changes and upload my lack of support for the existence of the death penalty. Here is an excerpt of my project - the arguments for and against as well as the conclusion. Do give it a read and if you still are not convinced, please read up more on the topic. You can also refer to a related blog post on The Difficult